Nondiscrimination Notice

Baylor Scott & White Surgicare Oakmont complies with applicable Federal civil rights laws and does not discriminate based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.  Baylor Scott & White Surgicare Oakmont does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.  Our health plans are also subject to the section 1557 nondiscrimination requirements and will be operated accordingly.

Baylor Scott & White Surgicare Oakmont:

  • Provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters, video remote interpreting, or other aids for hearing-impaired individuals
    • written information in multiple formats, including large print, audio, accessible electronic formats, or other formats for visually impaired individuals
  • Provides free language services to people whose primary language is not English, such as:
    • qualified interpreters or a language line
    • information written in other languages

If you need these services, contact Baylor Scott & White Surgicare Oakmont’s ADA Coordinator at (817) 732-3300.

Suppose you believe that Baylor Scott & White Surgicare Oakmont has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex. In that case, you can file a grievance with:

ADA Coordinator
Baylor Scott & White Surgicare Oakmont
7200 Oakmont Boulevard
Fort Worth, Texas 76132
Phone: (817) 732-3300
Fax: (817) 887-5040
bsenn@uspi.com

You can file a grievance in person or by mail, fax, or email.  If you need help filing a grievance, Baylor Scott & White Surgicare Oakmont’s ADA Coordinator can help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf (opens  in new tab), or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C.  20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html (opens in new tab)

 

English

ATTENTION:  If you speak another language, language assistance services, free of charge, are available to you.  Call 1-817-732-3300 (TTY: 1-817-732-3300).

Spanish

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-817-732-3300 (TTY: 1-817-732-3300).

Chinese

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-817-732-3300TTY1- xxx-xxx-xxxx)。

Vietnamese

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-817-732-3300 (TTY: 1-817-732-3300).

Korean

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 있습니다. 1-817-732-3300 (TTY: 1-817-732-3300)번으로 전화해 주십시오.

French

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-817-732-3300 (ATS : 1-817-732-3300).

Tagalog

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-817-732-3300 (TTY: 1-817-732-3300).

Russian

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-817-732-3300 (телетайп: 1-817-732-3300).

German

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-817-732-3300 (TTY: 1-817-732-3300).

Gujarati

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો  1-817-732-3300 (TTY: 1-817-732-3300).

Arabic

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1-817-732-3300 (رقم هاتف الصم والبكم: 1-817-732-3300).

Portuguese

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-817-732-3300 (TTY: 1-817-732-3300)

Japanese

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-817-732-3300TTY:1-817-732-3300)まで、お電話にてご連絡ください。

Ukrainian

УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 1-817-732-3300 (телетайп: 1-817-732-3300).

Hindi

ध्यान देंयदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-817-732-3300 (TTY: 1-817-732-3300) पर कॉल करें।

Mon-Khmer, Cambodian

ប្រយ័ត្ន៖  បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។  ចូរ ទូរស័ព្ទ 1-817-732-3300 (TTY: 1-817-732-3300)